Terms of Service
By commissioning me, you are agreeing to the following:
- GENERAL TERMS
-A clear reference must be provided.
- Any artwork may include a small watermark that may not be removed.
-Prices are subject to change over time - PAYMENT
-The only accepted currencies are USD or NZD and can be paid through PayPal or bank transfer(NZ only.)
-At least 50% of the price of the commission must be paid upfront, and the full amount within 1 month.
-Payment plans can be arranged for orders of $50 or over
-Please do not send payment before it is requested - DELIVERY
-You will be notified once I have started on the commission.
-When I have finished the sketching stage of your commission, I will update you with the sketch/es for any revisions at that stage.
-Additional progress images will not be given unless requested prior.
-Refunds cannot be provided after the initial sketch is approved (see below.)
-Commissions will be finished within 1 week-2 months of payment depending on my current workload.
-If for any reason something causes a delay in working on your piece, I will notify you ASAP.
-Once the piece is completed, you will receive a full resolution PNG of the image, along with a smaller version. - CHANGES
-Any changes at the sketching stage can be done free of charge, up to three times.
-If for any reason you are unhappy with the final piece, 1 round of revisions can be done, free of charge.
-Further changes to the final piece will come at an additional fee.
-The cost of changes is dependant on the complexity of the piece and the amount that needs to be revised. - COPYRIGHT / USAGE POLICY
I, as the artist, claim the rights to the artwork, and reserve the rights to:
-Use the artwork for promotional/advertising purposes
-Upload the artwork to social media (unless otherwise requested)
The buyer has the right to the following:
-Use the piece for personal use unless agreed otherwise, including but not limited to:
-Upload to social media and various other websites
-Use for promotion or advertising
-Print for personal use
-The buyer is not required to provide credit for the artwork, although it is appreciated
Please do not:
-Reproduce/use the artwork for monetary gain
-Claim the artwork as your own
-Remove any watermarks or otherwise alter the image without consent. - REFUNDS
-A 100% refund can be given at any time before the sketching stage is approved.
-Additionally, if for any reason I am unable to start your commission, you will be fully refunded.
-Once the sketching stage is approved, you are no longer eligible for a refund.
-You will receive your refund through paypal (or other method, if applicable.) Do not request a PayPal chargeback. Please message me and I will transfer the refund.
-If a chargeback is requested at any time during the commission, any progress will be dropped and you will be blacklisted from commissioning me. - CUSTOMER SATISFACTION
-At the end of the day, I want to make you happy!
-I am willing to bend the terms somewhat if necessary. Please let me know if you need me to, and we can work together on it.